corivantholux Financial Analytics Logo

corivantholux

Financial Analytics

Privacy Policy

Your privacy matters to us. This comprehensive policy explains how corivantholux collects, uses, and protects your personal information in accordance with Canadian privacy laws.

Effective Date: January 15, 2025 | Last Updated: January 10, 2025

Introduction and Scope

corivantholux ("we," "our," or "us") operates corivantholux.com, a comprehensive financial education platform focused on financial ratio understanding and analysis. This privacy policy describes our practices concerning the collection, use, disclosure, and protection of personal information we receive from users of our website and services.

This policy applies to all personal information collected through our website, email communications, and any related services we provide. We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

Information We Collect

Personal Information Provided Directly

Contact information including name, email address, phone number, and mailing address when you register for courses or contact us
Educational background and professional experience when completing program applications
Payment information processed through secure third-party payment processors for course enrollment
Communication preferences and feedback provided through surveys or direct correspondence

Technical Information Automatically Collected

Information Type Purpose Retention Period
IP addresses and device information Security and analytics 12 months
Browser type and version Website optimization 6 months
Pages visited and time spent Content improvement 24 months
Referral sources Marketing analysis 18 months

How We Use Your Information

We use the personal information we collect for several legitimate business purposes, always ensuring we have proper legal basis for processing your data.

Primary Uses

Your information helps us deliver our financial education services effectively. We use it to process course registrations, communicate important updates about your learning programs, and provide customer support when you need assistance with our platform.

Course administration and delivery of educational content through our learning management system
Processing payments and maintaining accurate financial records as required by Canadian business regulations
Sending important notifications about course schedules, policy changes, or technical updates affecting your account
Analyzing website usage patterns to improve our educational content and user experience
Responding to customer service inquiries and providing technical support for our platform
Conducting research to enhance our financial education programs and develop new learning resources

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in specific circumstances outlined below, always ensuring appropriate safeguards are in place.

Service Providers

We work with carefully selected third-party service providers who assist us in operating our website and delivering our services. These partners include payment processors, email service providers, and cloud hosting companies. All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your personal information when required by law, such as in response to a valid court order, subpoena, or other legal process. We may also share information to protect our rights, property, or safety, or that of our users or the public, as permitted or required by law.

International Transfers: Some of our service providers may process data outside of Canada. When this occurs, we ensure appropriate safeguards are in place through contractual commitments or adequacy decisions that provide equivalent protection to Canadian privacy laws.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security program includes both technical and organizational measures designed to safeguard your data.

Encryption of sensitive data both in transit and at rest using industry-standard protocols
Regular security assessments and penetration testing of our systems and infrastructure
Access controls ensuring only authorized personnel can access personal information on a need-to-know basis
Employee training programs on privacy and security best practices
Incident response procedures to quickly address any potential security breaches
Regular backup procedures and disaster recovery planning to ensure data availability

Your Rights and Choices

Under Canadian privacy legislation, you have several important rights regarding your personal information. We are committed to helping you exercise these rights and will respond to your requests within the timeframes required by law.

Access and Correction

You have the right to request access to the personal information we hold about you. We will provide you with a copy of your personal information, along with information about how it has been used and shared. If you believe any information is inaccurate or incomplete, you can request corrections, which we will make promptly upon verification.

Withdrawal of Consent

Where we process your information based on consent, you may withdraw that consent at any time. However, please note that withdrawal may affect our ability to provide certain services to you. For example, if you withdraw consent for us to send you course updates, you may miss important information about schedule changes.

How to Exercise Your Rights

To make a privacy-related request, please contact our Privacy Officer using the contact information provided at the end of this policy. We will verify your identity before processing any requests and respond within 30 days as required by PIPEDA.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes. Our retention periods vary depending on the type of information and how it is used.

Student records and course completion data: 7 years after program completion for educational and regulatory compliance
Financial transaction records: 7 years as required by Canadian tax and business regulations
Marketing communications preferences: Until you unsubscribe or request deletion
Website analytics data: 24 months for performance analysis and improvement
Customer service correspondence: 3 years for quality assurance and reference purposes

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

Types of Cookies We Use

Essential cookies are necessary for basic website functionality and cannot be disabled. Analytics cookies help us understand how visitors interact with our website, allowing us to improve content and navigation. Preference cookies remember your settings and choices to provide a personalized experience during return visits.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website. Most browsers allow you to view, manage, and delete cookies, and many provide options to block cookies from specific websites.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by posting the updated policy on our website and, where appropriate, sending you an email notification.

We encourage you to review this privacy policy regularly to stay informed about how we are protecting your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Privacy Complaints and Resolution

If you have concerns about our privacy practices or believe we have not complied with applicable privacy laws, please contact our Privacy Officer first. We are committed to investigating and resolving privacy complaints promptly and fairly.

If you are not satisfied with our response to your privacy complaint, you have the right to file a complaint with the Privacy Commissioner of Canada or the privacy commissioner in your province or territory. Contact information for these offices is available on their respective websites.

Contact Our Privacy Officer

corivantholux Privacy Officer

2720 Queensview Dr, Ottawa, ON K2B 1A5, Canada

Email: privacy@corivantholux.com

Phone: +1 519 893 1890

General inquiries: info@corivantholux.com