Privacy Policy
Your privacy matters to us. This comprehensive policy explains how corivantholux collects, uses, and protects your personal information in accordance with Canadian privacy laws.
Introduction and Scope
corivantholux ("we," "our," or "us") operates corivantholux.com, a comprehensive financial education platform focused on financial ratio understanding and analysis. This privacy policy describes our practices concerning the collection, use, disclosure, and protection of personal information we receive from users of our website and services.
This policy applies to all personal information collected through our website, email communications, and any related services we provide. We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.
Information We Collect
Personal Information Provided Directly
Technical Information Automatically Collected
Information Type | Purpose | Retention Period |
---|---|---|
IP addresses and device information | Security and analytics | 12 months |
Browser type and version | Website optimization | 6 months |
Pages visited and time spent | Content improvement | 24 months |
Referral sources | Marketing analysis | 18 months |
How We Use Your Information
We use the personal information we collect for several legitimate business purposes, always ensuring we have proper legal basis for processing your data.
Primary Uses
Your information helps us deliver our financial education services effectively. We use it to process course registrations, communicate important updates about your learning programs, and provide customer support when you need assistance with our platform.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in specific circumstances outlined below, always ensuring appropriate safeguards are in place.
Service Providers
We work with carefully selected third-party service providers who assist us in operating our website and delivering our services. These partners include payment processors, email service providers, and cloud hosting companies. All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your personal information when required by law, such as in response to a valid court order, subpoena, or other legal process. We may also share information to protect our rights, property, or safety, or that of our users or the public, as permitted or required by law.
International Transfers: Some of our service providers may process data outside of Canada. When this occurs, we ensure appropriate safeguards are in place through contractual commitments or adequacy decisions that provide equivalent protection to Canadian privacy laws.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security program includes both technical and organizational measures designed to safeguard your data.
Your Rights and Choices
Under Canadian privacy legislation, you have several important rights regarding your personal information. We are committed to helping you exercise these rights and will respond to your requests within the timeframes required by law.
Access and Correction
You have the right to request access to the personal information we hold about you. We will provide you with a copy of your personal information, along with information about how it has been used and shared. If you believe any information is inaccurate or incomplete, you can request corrections, which we will make promptly upon verification.
Withdrawal of Consent
Where we process your information based on consent, you may withdraw that consent at any time. However, please note that withdrawal may affect our ability to provide certain services to you. For example, if you withdraw consent for us to send you course updates, you may miss important information about schedule changes.
How to Exercise Your Rights
To make a privacy-related request, please contact our Privacy Officer using the contact information provided at the end of this policy. We will verify your identity before processing any requests and respond within 30 days as required by PIPEDA.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes. Our retention periods vary depending on the type of information and how it is used.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
Types of Cookies We Use
Essential cookies are necessary for basic website functionality and cannot be disabled. Analytics cookies help us understand how visitors interact with our website, allowing us to improve content and navigation. Preference cookies remember your settings and choices to provide a personalized experience during return visits.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website. Most browsers allow you to view, manage, and delete cookies, and many provide options to block cookies from specific websites.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by posting the updated policy on our website and, where appropriate, sending you an email notification.
We encourage you to review this privacy policy regularly to stay informed about how we are protecting your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Privacy Complaints and Resolution
If you have concerns about our privacy practices or believe we have not complied with applicable privacy laws, please contact our Privacy Officer first. We are committed to investigating and resolving privacy complaints promptly and fairly.
If you are not satisfied with our response to your privacy complaint, you have the right to file a complaint with the Privacy Commissioner of Canada or the privacy commissioner in your province or territory. Contact information for these offices is available on their respective websites.
Contact Our Privacy Officer
corivantholux Privacy Officer
2720 Queensview Dr, Ottawa, ON K2B 1A5, Canada
Email: privacy@corivantholux.com
Phone: +1 519 893 1890
General inquiries: info@corivantholux.com